Contact Us

Get in touch with the PDFExtractorAI team

Until domain email is live, please reach us at contact@pdfextractorai.com.

Have questions about PDFExtractorAI? Need help with your account? We're here to help! Choose the best way to reach us below.

General Support

Questions about using PDFExtractorAI, account issues, or general inquiries.

Response within 24 hours

These inboxes are placeholders while our Resend + Supabase-approved domain email setup is pending. Until the verification is complete, reach us at contact@pdfextractorai.com.

Technical Support

Issues with PDF processing, API problems, or technical difficulties.

Response within 12 hours

Technical requests currently come through this placeholder address. When the domain is verified we will forward support to the official @pdfextractorai.com mailboxes.

Business Inquiries

Partnership opportunities, enterprise solutions, or business development.

business@pdfextractorai.com
Response within 48 hours

Partnership requests currently use this placeholder address until our domain-specific business email is ready.

Legal & Privacy

GDPR requests, data protection concerns, or legal matters.

Response within 72 hours

Privacy/legal requests currently route through this placeholder inbox until our domain-based emails are configured.

Billing Support

Subscription issues, payment problems, or billing questions.

Response within 24 hours

Billing support currently uses this temporary address for disputes. The official billing inbox will be activated with the domain rollout.

General Contact

Not sure who to contact? Send us a general message and we'll direct you to the right team.

Response within 24 hours

This general contact address will be replaced with the official domain inbox once the Resend setup is live.

Before Contacting Us

Response Times

  • Technical issues: Within 12 hours
  • General support: Within 24 hours
  • Business inquiries: Within 48 hours
  • Legal matters: Within 72 hours
Email Infrastructure Status

We are finalizing the Resend email delivery stack along with Supabase/Vercel best practices for domain verification. Until that process completes, use contact@pdfextractorai.com for reliable delivery.

Once the domain is live, the placeholder mailboxes (support@…, tech@…, business@…, privacy@…, billing@…, hello@…) will point to the verified @pdfextractorai.com addresses you see throughout this page.

PDFExtractorAI is operated from Switzerland. All communications are handled confidentially and professionally. We'll update the contact addresses once the new domain and email infrastructure are live.